![]() ![]() Since I'm not currently working the extra $25 that I would of had if not for a scam company would of helped out a lot. I ended up borrowing the money from my mother which I have yet to pay back to her so she's not happy with that is not talking to me too much these days. I was planning to use the supposed $50 check to pay a bill which ended up being late & I was charged a fee for that as well. My credit account is over limit which will probably end up showing up bad on my credit report which I've been working hard the last year or so trying to get straightened out. ![]() I have also contacted TLG but they have yet to respond. I was refunded the $11.99 from TLG on the 13th. I contacted Chase again & told them they needed to take that over limit charge off my account because I had contacted them on the 1st & asked them not to let TLG make any more charges to my account & they did. On September 1st I contacted Chase & told them not to accept ANY charges from them but I was charged the $11.99 on the 7th which put my account over limit & Chase then charged me $35. LOL, we don't even know who owns the company but I will give this last bit of info. Many people leave this job daily because of what they make us do. I HATED working for them and didn't care when I was fired. This company is dishonest, therefore I don't mind exposing them. But please, check your accounts daily, I can tell you who offers the services (I don't remember them all, but these are the main people who have problems): And I was just fired 2 weeks ago so believe me, I know what's going on. I've heard some stories people, seriously. I felt it's not worth an extra dollar in my pocket to ruin someone's life. My supervisor decided to write me up with a final warning because I was failing to try to "save" the customer. Once I realized this, I started just cancelling people and not rebuttalling, telling them I thought it was a scam. When your signed up, they share your info with their subsidiaries. Trilegiant is extremely sneaky and they don't back up their products. ![]() Sometimes it's not your bank or credit card companies fault. LOL and another funny thing, when your "supposedly" being transferred to a supervisor, we actually are transferring you to another normal representative in Westerville, OH who says that they're a supervisor. If you want to know for sure that your cancelled, ask for a CANCELLATION CODE AND WRITE IT DOWN!!! Please!!! This isn't just for privacyguard. The representative then begins their rebuttals and it sounds like your being cancelled when your really not. Well, to everyone that reads this, I will tell you what happens. After explaining the service, either they don't remember, or said "no" when offered. I would take an average of 120 calls a day and 90% were people who were being billed for a service they knew nothing of. I honestly believe people are signed up without knowing. The main ways the service is offered is through customer service, supposedly. Is there anyone who can help me?įirst of all the main client is Chase. This further makes me believe that I may be getting scammed. Either that or Privacy Guard is scamming me.įurthermore, Privacy Guard has told me that I should have received information/newsletters/general mail from them from time to time, but I have never ever received anything in the mail from Privacy Guard. I filed a dispute to the claims department at US Bank, but they said the debits from my account were legitimate, though did not provide anything else.īecause Privacy Guard has repeatedly told me that they can't locate my account, I am afraid that the charges are an intentional violation of my bank account by someone else. The US Bank representative was asked to fax my statement to Privacy Guard, which worries me. I then called Privacy Guard, along with a US Bank representative on the phone line, and that still didn't help. I called several times, hoping that someone could help me but every time I called, the agent and their supervisor all said the same thing and said my account was not in their system. I called Privacy Guard to cancel my membership, but they told me that my account does not exist/can't find my account, even though both my bank and Privacy Guard confirmed the charges were for Privacy Guard's services. (Perhaps a "free trial" that came with one of my credit cards, but I forgot to cancel after the "free trial period." Despite this, I am sure I have never knowingly gave consent for this service anymore.) So, begrudgingly, but taking responsibility for my ignorance and carelessness, I got in contact with my bank (US Bank) and received the contact number for Privacy Guard. I don't ever recall signing up for this, but I assume it was something I overlooked.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |